This privacy statement refers to our website and online reservations process and online voucher purchase. Any personal information which you provide to us will be treated with appropriate standards of security and confidentiality and in accordance with the General Data Protection Regulation 2016/679 and associated national legislation.
On what legal basis do we collect and process information about you?
Secure Online Reservations
Why do we collect information?
What information do we collect about you?
What if you do not want to provide your personal data?
How do we use the information?
Who has access to some or all of the information we collect?
Is your data secure?
What are your rights?
How long will we keep your data for?
What can you do if you have issues or want to exercise your rights?
Children's Privacy & Parental Consent
Links provided to other sites
What are Cookies?
Cookies are text files containing small amounts of information that are downloaded to your device when you visit our website. Cookies are then sent back to the originating website on each subsequent visit, or to another website that recognises that Cookie. Cookies are useful because they allow a website to recognise a user’s device. It enables the website to remember your actions and preferences (such as login, language, font size and other display preferences) over a period of time, so you don’t have to keep re-entering them whenever you come back to the website or browse from one page to another. There are a number of different types of Cookies, each having a different purpose. For example, certain Cookies are used to remember a user’s action, to identify the user or for online behavioural advertising.
What types of Cookies may be used?
Strictly Necessary Cookies
Strictly Necessary Cookies are essential in order to enable you to move around the website and use its features. We use these Cookies to enable the services which you have specifically asked for.
Performance Cookies are Cookies which collect information on how visitors use a website, i.e. which pages visitors go to most. We use these Cookies to collect information anonymously on the pages which you have visited
Functional Cookies are Cookies which allow the website to remember choices made by the user (name, address, language). We use these Cookies to remember choices made to improve our users experience.
Advertising Cookies are Cookies which are used to deliver adverts more relevant to a user's interests. They remember that a user has viewed a website before. They are often linked to the functionality of the site. We use these Cookies to collect information about your browsing habits in order to make advertising relevant to you and your interests.
If you have Cookies enabled on your device, we will present you with advertisements relevant to our website. Google and third-party vendors show our advertisements across different internet sites. If you have Cookies switched on you may see advertisements for this website on other websites.
Third Party Cookies
We may install third party cookies on our website. Third party cookies are cookies that are set by a domain other than the website that is being visited by the user. If a user visits a website and another entity sets a cookie through that website, this would be a third-party cookie.
What Cookies are used on the website?
The following Cookies are used on the website – in order to opt out of any of these Cookies, please see the section below entitled “How can consent be withdrawn to Cookies collection?”
Bookassist session cookie is a Strictly Necessary cookie, it’s essential for the service, it maintains the user session. It’s controlled by Bookassist; it expires with the session.
Bookassist conversion tracking cookie is a Performance cookie, it’s essential for the service, it tracks conversion statistics. It’s controlled by Bookassist; it expires in 1 year.
Bookassist booking reference cookie is a Functional cookie, it’s not essential for the service, it saves user preferences. It’s controlled by Bookassist; it expires in 1 year.
Bookassist cookies policy cookie is a Functional cookie, it’s essential for the service, it’s used to show cookies policy on first visit. It’s controlled by Bookassist; it expires in 1 year.
Bookassist Home Popup and Abandon Popup cookies are Functional cookies, essential for the service, used to collect information about popups. They are controlled by Bookassist; they expire with the session.
Bookassist newcms cookie is a Functional cookie, it’s essential for the service, it saves user preferences. It’s controlled by Bookassist; it expires with the session.
Bookassist CMS cookie is a Functional cookie, it’s essential for the service, it maintains session in hotel’s website and maintains user preferences such as language. It’s controlled by Bookassist; it expires in 1 year.
Google Cookies are Third Party cookies controlled by Google, and can be accessed by Bookassist and the hotel. For information about Google cookies, see: https://policies.google.com/technologies/cookies
Google Analytics is a Third Party Performance cookie, it’s essential for the service, it’s used to collect information on how the website is used. See more information about Google Analytics here: https://developers.google.com/analytics/devguides/collection/analyticsjs/cookie-usage?hl=en
Google Remarketing is a Third Party Advertising or Tailored Advertising cookie, it’s not essential for the service, it’s used to deliver advertising relevant to your interests.
Google Adwords is a Third Party Performance cookie, it’s not essential for the service, it’s used to collect statistical information about use and conversion.
Other Third Party Cookies:
Facebook, Twitter and Google+ are Third Party cookies used for Social Media sharing, not essential for the service. They are controlled by those third parties.
Vimeo and Youtube are Third Party cookies used to provide video, not essential for the service. They are controlled by those third parties.
Bookassist provides a detailed list of Cookies used by Bookassist here: https://bookassist.org/cookieslist/
Will the Cookies be used for any other purposes than those stated above?
How can consent be withdrawn to Cookies collection?
You can control and/or delete cookies as you wish – for details, see www.aboutcookies.org You can delete all Cookies that are already on your computer and you can set most browsers to prevent them from being placed. If you do this, however, you may have to manually adjust some preferences every time you visit a website and some services and functionalities may not work.
Should you wish to opt out of Google Analytics in particular please visit the Google Analytics opt-out page https://tools.google.com/dlpage/gaoptout/
Should you wish to opt out of Tailored Advertising in particular please visit the Network Advertising Initiative opt-out page http://www.networkadvertising.org/choices/
Please note that by blocking Cookies, you may not be able to use the full functionality of this website, in particular the use of the booking engine to complete a reservation.
Your right to privacy?
We respect your right to privacy. Any personal information which you provide on this website will be treated with the appropriate standards of security and confidentiality and in accordance with the General Data Protection Regulation 2016/679 and associated national legislation.
We reserve the right to change this Policy at any time and to publish changes without specific notification to the users of the website.